Sorted in five minutes or less.
Step-by-step guides for everything you can do with your hosting, domains and email — written for humans, not sysadmins.
Browse by topic
What do you need to do?
Every guide is written for our actual setup, with the exact clicks — no generic copy-paste articles from someone else's control panel.
🚀
Getting Started
6 articles
- Your first 24 hours with Media Fortress
- Logging in: portal vs cPanel vs webmail
- Moving your website to us
- Where do I find my login details?
🌐
Domains & DNS
8 articles
- Pointing your domain to our nameservers
- Changing DNS records (A, CNAME, TXT)
- Transferring a domain to us
- .com.au eligibility explained
✉
10 articles
- Creating a new email address
- Setting up email on iPhone or Android
- Setting up email in Outlook
- Why did my email bounce?
⚙
cPanel Basics
9 articles
- Resetting your cPanel password
- Uploading files with File Manager
- Checking your disk space and bandwidth
- Changing your PHP version
💾
Backups & Restores
5 articles
- Downloading a full backup
- Restoring your site from a backup
- How our automatic backups work
- Emergency: I deleted something
🔒
SSL & Security
7 articles
- Installing your SSL certificate
- Fixing "Not secure" browser warnings
- My site was hacked — what now?
- Setting up two-factor on your account
📝
WordPress
8 articles
- Installing WordPress in one click
- Updating WordPress safely
- Recovering a locked-out WP admin
- Speeding up a slow WordPress site
💳
Billing & Account
6 articles
- Paying an invoice
- Updating your card or PayPal details
- Changing your billing cycle
- Cancelling a service
🛠
Troubleshooting
7 articles
- My website is down — first checks
- 500 and 403 errors explained
- Website suddenly slow?
- Changes not showing up (cache)
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