Talk to a human.
In Melbourne.
No call centres, no ticket black holes. Tell us what you need and the person who replies is the person who'll actually do the work.
New project
Replies within 1 business day Existing client
Priority queue Quick question
Mon–Fri, 9–5 AEST
Start something
A website, hosting move, or marketing push — tell us the goal and get a fixed quote.
Use the form below →Replies within 1 business day Existing client
Get support
Hosting, email or website issue? Log in to raise it, or email support directly — we know who you are.
Client login →Priority queue Quick question
Just call us
Sometimes two minutes on the phone beats ten emails. Business hours, Melbourne time.
1300 308 488 →Mon–Fri, 9–5 AEST
Tell us what you're after.
Four fields. One business day. A straight answer.
What happens next
- A real reply within one business day — usually faster
- You talk to the person doing the work, not a salesperson
- Fixed quotes with everything itemised — no hourly mysteries
- If we're not the right fit, we'll say so and point you right
Phone1300 308 488 · Mon–Fri 9am–5pm AEST
Office19/20 Enterprise Drive, Bundoora VIC 3083
Get directions →
Get directions →
Client portalManage hosting, domains and billing at my.mediafortress.com.au
Before you ask
Quick answers.
Not at all — clients Australia-wide, managed the same way: email, phone and screen-shares. Being in Melbourne just means your support hours match your business hours.
New enquiries within one business day. Existing clients with urgent hosting or email issues jump the queue — that's most of what the support inbox is for.
No. You'll get an honest read on what you need — which is sometimes "less than you think" — and a fixed price for it. We've been doing this since 2009; the clients who stay are the ones who were never pushed.
That's the most common enquiry we get. Pick "Not sure — help me figure it out" in the form, tell us about your business, and we'll map the options with prices. The figuring-out part is free.